Company Info

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"An organization's effectiveness and ultimate success is dependent upon the quality and dedication of its employees and a recognition of the necessity and value of external support"

Computer Equipment Services has developed comprehensive computer support capabilities designed to augment the resources of commercial business organizations. Our objective is to participate as an independent business partner and provide the necessary support that will enable an organization to maximize productivity and achieve their objectives.

In the last twenty years many service organizations have come and gone while we have enjoyed a steady growth rate and established an enviable reputation as a dependable, cost effective, quality support organization. This accomplishment is directly related to the commitment that we have made to our independent business partners - our clients.

This commitment includes:

GUARANTEED FOUR-HOUR RESPONSE - Our specially trained service professionals and innovative support systems enable us to expeditiously resolve system problems.

UNLIMITED SERVICE CALLS - There is no limit on the amount of support that will be provided to any client to resolve any system problem.

QUALITY CONTROL PROGRAM - We maintain an on-going quality control program to review the effectiveness of our service and support personnel.

AUTOMATED DISPATCH SYSTEM - All field service personnel are equipped with communication equipment to expedite our response and resolution of client service requests.

PROGRAMMED PREVENTATIVE MAINTENANCE - In order to minimize the occurrence of equipment failures, a program of scheduled preventative maintenance is included as part of our service coverage.

AUTOMATED TEST EQUIPMENT - Sophisticated automatic test equipment enables us to expeditiously localize and repair defective and marginally functional equipment.

"More than five thousand computer systems, including a variety of Local Area Networks, are currently under maintenance with our company"

Local Area Networks:

Operating Systems - Microsoft Windows, Novell NetWare

Servers - Hewlett Packard, Compaq, IBM, White Box / Custom

Printers - Hewlett Packard, Tektronix, Xerox, IBM

Bridge/Router/Switches - Cisco, 3Com, Emulex

Hubs/Maus - IBM, Hewlett Packard, Asante, US Robotics

Repeaters - Bay Networks, 3Com, CNet

Computer Systems:

HP/Compaq, IBM, ALR, Toshiba, AST, Hitachi

NEC, Digital Equipment, Texas Instruments

Telephony Systems:

Avaya

Imaging Systems:

Hewlett Packard, Fujitsu

Network Systems:

New system design, including both Local and Wide Area Network configurations. Development of total system specifications. Site wiring, installation and training. System evaluation and upgrade assistance. On site and "HOT LINE" telephone support. Maintenance and Administration assistance.

Hardware Service:

On site and depot maintenance for all computer and peripheral equipment products. We provide both Fixed Fee and Time & Material service contracts.

Technical Support:

Our "Rent-A-Tech" IT Staffing program is specifically designed to satisfy the temporary technical support requirements of our clients.